Tourist operators urged to deliver excellent customer service

Tourist operators urged to deliver excellent customer service
Photo credits: 
Nampa

Namibians working at the country's entry points are urged to step up their customer care services to ensure that those visiting the country feel welcomed.
Environment and Tourism Minister Pohamba Shifeta made this call during the official opening of a lodge in Oshikoto Region.
Shifeta says he is concerned about poor customer services experienced in the tourism and hospitality industry.